Legal Disclaimer & Terms of Service
Guérip | Elevate Your Space
Last Updated: January 7, 2025
OVERVIEW
Welcome to Guérip! The terms "we", "us" and "our" refer to Guérip. Guérip operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience for premium home décor and interior design products (the "Services"). Guérip is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers, limitations of liability, and our returns policy.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our [Privacy Policy]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
Purpose of the Website and General Information
The Guérip website, and all associated digital platforms (including social media, videos, printed materials, and communication channels), are intended for general informational and commercial purposes related to home décor, interior design products, and lifestyle inspiration.
All content, materials, product descriptions, and design suggestions provided on this site are designed to inspire and assist customers in making informed purchasing decisions, and should not be interpreted as professional interior design, architectural, or structural advice.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
Product Information and Accuracy
Guérip strives to provide accurate and up-to-date product descriptions, specifications, and pricing information. We have made every effort to provide an accurate representation of our products and services in our online stores. However, we do not warrant that product descriptions, images, pricing, availability, or other content on this website are accurate, complete, reliable, current, or error-free.
Product images are for illustrative purposes only. Please note that colors or product appearance may differ from how they may appear on your screen due to factors including but not limited to:
- The type of device you use to access the store and your device settings and configuration
- Monitor and screen display settings
- Photography lighting conditions
- Manufacturing variations in materials, textures, and finishes
- Natural variations in wood grain, stone patterns, fabric weaves, and other organic materials
- Batch-to-batch production differences
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
In the event of any discrepancy between information on this website and actual product specifications, the actual product specifications shall prevail.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
Color and Appearance Variations
Due to the nature of home décor products and the limitations of digital displays, Guérip cannot guarantee that the colors displayed on your screen accurately represent the true colors of our products.
Colors may appear differently depending on your device settings, screen calibration, ambient lighting, and individual perception. We strongly recommend ordering samples (where available) or contacting our customer service team before making final purchasing decisions for color-sensitive applications such as paint coordination, fabric matching, or large furniture purchases.
Natural Materials Notice: Natural materials such as wood, leather, marble, stone, rattan, and natural fibers will inherently display unique variations in color, grain, texture, and pattern. These variations are characteristics of authentic natural materials and are not considered defects. Each piece is unique, and minor variations should be expected and appreciated as part of the product's natural beauty.
Measurements and Dimensions
All measurements and dimensions provided on this website are approximate and may vary within acceptable industry tolerances.
Customers are solely responsible for:
- Verifying that products will fit their intended space before purchase
- Measuring doorways, staircases, hallways, and access points to ensure delivery feasibility
- Accounting for assembly space requirements where applicable
- Confirming electrical outlet locations and compatibility for lighting fixtures and powered products
- Ensuring adequate clearance for furniture placement and movement
IMPORTANT: Guérip shall not be held responsible for products that do not fit the customer's space due to customer measurement errors or failure to account for access limitations. Measurement discrepancies are not grounds for returns or refunds.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Guérip reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Guérip confirms acceptance. We must receive and process your payment before your order is accepted.
PLEASE REVIEW YOUR ORDER CAREFULLY BEFORE SUBMITTING. Returns are only accepted for products with verified manufacturing defects or shipping damage. Guérip is unable to accommodate returns for ordering errors, change of mind, or other reasons not related to product defects. Ensure all product selections, quantities, colors, sizes, and specifications are correct before completing your purchase.
In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - RETURNS, REFUNDS, AND EXCHANGES POLICY
Our Returns Policy
At Guérip, we take pride in the quality of our products and want you to be satisfied with your purchase. We understand that occasionally products may arrive with issues beyond your control. For this reason, we offer a 14-day return window exclusively for products that arrive with a verifiable manufacturing defect or that were damaged during shipping.
All other sales are final. We do not accept returns, issue refunds, or process exchanges for any reason other than verified product defects or shipping damage as outlined in this section.
Eligibility for Returns
Returns are accepted only when all of the following conditions are met:
✅ The product has a verified manufacturing defect or was damaged during shipping
✅ The return request is submitted within 14 calendar days of the delivery date as recorded by the shipping carrier
✅ You provide a valid proof of purchase (order confirmation email, receipt, or invoice)
✅ You provide clear, high-resolution photographs that clearly show and identify the defect or damage
✅ You provide photographs of the original packaging, including both interior and exterior packaging materials
✅ The product is in its original condition – unassembled, uninstalled, unaltered, and unused (except to the extent necessary to discover the defect)
✅ All original packaging, tags, labels, and accessories are retained and included with the return
How to Submit a Return Request
To initiate a return, you must email us at InfoGuerip@ripuystore.com within 14 calendar days of delivery. Your email must include all of the following:
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Subject line: "Return Request – Order #[Your Order Number]"
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Proof of purchase: Attach your order confirmation, receipt, or invoice
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Photographic evidence:
- Minimum of 3 clear photographs showing the defect or damage from different angles
- At least 1 photograph showing the product in context (full view)
- At least 1 close-up photograph clearly identifying the specific defect or damage
- Photographs of the original packaging (inside and outside)
- Photographs showing shipping labels and any visible damage to outer packaging (for shipping damage claims)
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Written description: A detailed explanation of the defect or damage, including when you first noticed the issue, the exact nature and location of the defect or damage, and any relevant circumstances
Incomplete submissions will not be processed. We reserve the right to request additional documentation or photographs before making a determination.
Review Process and Timeline
Upon receiving a complete return request:
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Acknowledgment: We will acknowledge receipt of your request within 2 business days.
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Review: Our quality assurance team will evaluate your claim within 5-7 business days. During this time, we may contact you to request additional information or clarification.
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Determination: We will notify you of our decision via email. Our determination is made at our sole discretion and is final.
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If Approved: We will provide detailed return shipping instructions. Products must be shipped within 7 days of approval.
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Inspection: Upon receiving the returned product, we will conduct a physical inspection to verify the reported defect or damage. This inspection may take up to 5 business days.
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Resolution: If the return is validated upon inspection, we will process your refund or replacement within 7-10 business days. Refunds will be issued to the original payment method.
Please note: Guérip reserves the right to deny any return request or reverse a previously approved return if the physical inspection reveals that the product does not match the photographs submitted, the defect was caused by customer action, or the terms of this Policy were not met.
Approved Return Resolutions
If your return is approved and validated, we may offer one of the following resolutions at our sole discretion:
- Full refund to the original payment method (excluding original shipping costs)
- Replacement product of the same item (subject to availability)
- Store credit for the purchase amount (valid for 12 months)
- Partial refund for minor defects that do not significantly affect product functionality or appearance
The resolution offered will depend on the nature and severity of the defect, product availability, and other relevant factors. Guérip reserves the right to determine the appropriate resolution in each case.
Return Shipping
For approved returns:
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Defective products: Guérip will provide a prepaid shipping label or reimburse reasonable return shipping costs upon receipt of the returned item.
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Shipping damage: Return shipping arrangements will be coordinated with the original carrier. Guérip will cover return shipping costs for verified shipping damage claims.
You are responsible for properly packaging the product for return shipment. Products damaged during return shipping due to inadequate packaging may result in denial of your refund or replacement.
We strongly recommend using a trackable shipping method and purchasing shipping insurance. Guérip is not responsible for products lost or damaged during return transit.
When Returns Are NOT Accepted
Returns will not be accepted, and no refund, replacement, exchange, or store credit will be issued, in any of the following circumstances:
Timing Issues:
- The return request is submitted more than 14 calendar days after delivery
- The delivery date is determined by the carrier's tracking confirmation, regardless of when you actually opened or inspected the package
Documentation Issues:
- No valid proof of purchase is provided
- Insufficient or unclear photographic evidence is submitted
- Required information is missing from the return request
Product Condition Issues:
- The product has been assembled, installed, mounted, or affixed to any surface
- The product has been used beyond what is necessary to discover the defect
- The product has been modified, altered, repaired, or tampered with
- The product has been cleaned with improper cleaning agents or methods
- The product shows signs of misuse, abuse, neglect, or improper handling
- Original packaging, tags, labels, or accessories are missing or damaged
- The product has been exposed to conditions outside normal household use
Nature of the Issue:
- The reported issue is a natural characteristic of the material, including but not limited to: wood grain patterns, knots, or color variations; marble or stone veining, pitting, or color variations; leather texture, markings, or natural scars; fabric weave variations or texture differences; metal patina or finish variations; handcrafted item variations
- Color differences between the product and how it appeared on your screen or device
- The product does not match your existing décor or aesthetic preferences
- The product does not fit your intended space due to measurement errors
- Normal wear and tear
- Damage caused by improper installation or assembly
- Damage caused by exposure to moisture, heat, sunlight, or other environmental factors
- Damage caused by pets, children, or third parties
Change of Mind:
- You changed your mind about the purchase
- You no longer want or need the product
- You found a similar product elsewhere
- The product was a gift and the recipient wishes to return it
- The product does not meet your expectations for any reason other than a verifiable defect
Order Errors:
- You ordered the wrong item, size, color, quantity, or variation
- You provided an incorrect shipping address
- You were not available to receive the delivery
Definition of Defects
For the purposes of this Policy, a "defect" is defined as a flaw in materials or workmanship that:
- Existed at the time of manufacture
- Was not caused by shipping, handling, installation, or customer use
- Significantly affects the product's intended function or structural integrity
- Is not a natural characteristic of the material or an inherent variation in handcrafted items
The following are not considered defects:
- Minor scratches, marks, or imperfections consistent with the product's materials and manufacturing process
- Color, grain, texture, or pattern variations in natural materials
- Slight dimensional variations within industry-standard tolerances (typically ±5%)
- Variations inherent to handcrafted, artisan, or hand-finished products
- Features accurately described in the product listing, even if the customer was unaware of them
Refunds
When Refunds Are Issued:
Refunds are issued only for:
- Approved and validated returns for defective or shipping-damaged products
- Orders cancelled by Guérip before shipment
- Duplicate charges due to technical errors
- Products that became unavailable after order placement and could not be substituted
Refund Processing:
- Refunds will be processed within 7-10 business days after the returned product passes inspection
- Refunds will be issued to the original payment method used for the purchase
- Original shipping costs are non-refundable unless the return is due to our error
- Bank processing times may add 5-10 additional business days before the refund appears in your account
Partial Refunds:
We may issue partial refunds in cases where:
- The defect is minor and does not significantly affect the product's use or appearance
- The product is returned in a condition different from what was described
- Some items from a multi-item order are not eligible for return
Exchanges
Guérip does not process direct exchanges. If you wish to obtain a different product, you must:
- Submit a return request for the defective item following the process outlined in this Policy
- Place a new order for the desired product at the current listed price
If your return is approved, you may use the refund toward your new purchase.
Order Cancellations
Before Order Confirmation: You may contact us immediately after placing an order to request cancellation. However, orders are processed quickly, and we cannot guarantee cancellation will be possible.
After Order Confirmation: Once your order is confirmed, it cannot be cancelled, modified, or altered in any way.
After Shipment: Orders that have been shipped cannot be cancelled under any circumstances.
Refused Deliveries: If you refuse delivery of a package:
- No refund will be issued
- You may be charged for return shipping costs and handling fees
- The product may be abandoned or disposed of at our discretion
Custom, Made-to-Order, and Personalized Products
Custom, made-to-order, personalized, or specially ordered products are non-returnable under any circumstances, including for defects, with these additional terms:
- Full payment or non-refundable deposit is required before production begins
- Extended production and delivery timeframes apply
- No cancellations are permitted once production has commenced
- Variations inherent to handcrafted or artisan items are not considered defects
Acknowledgment
BY COMPLETING A PURCHASE, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS RETURNS POLICY. You understand that returns are accepted only for verified manufacturing defects or shipping damage within 14 days of delivery, with valid proof of purchase and photographic evidence. You understand that all other sales are final. YOU WAIVE ANY RIGHT TO DISPUTE THIS POLICY OR REQUEST A CHARGEBACK BASED ON DISSATISFACTION WITH YOUR PURCHASE FOR REASONS NOT COVERED BY THIS POLICY.
If you are uncertain about any product, we strongly encourage you to contact our customer service team at InfoGuerip@ripuystore.com BEFORE placing your order. We are happy to provide additional information, photographs, measurements, or clarification to help you make an informed decision.
SECTION 5 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.
Pricing Errors
In the event of a pricing error, Guérip reserves the right to cancel any orders placed at the incorrect price and will notify affected customers promptly. We will issue a full refund for any payments already processed in such cases.
SECTION 6 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, natural disasters, supply chain disruptions, force majeure events, or events outside our control.
Once we transfer products to the carrier, title and risk of loss passes to you.
Delivery Inspection: Customers are responsible for inspecting products upon delivery and reporting any visible damage within 14 calendar days as specified in Section 4. Failure to report damage within the specified period will void any claim for damaged goods.
Delivery Access: Customers are responsible for ensuring that products can be delivered to and through their premises. Additional charges may apply for difficult deliveries, and Guérip is not responsible if products cannot be delivered due to access limitations.
SECTION 7 - INSTALLATION AND SAFETY
Many Guérip products require assembly or professional installation. Unless explicitly stated otherwise, professional installation services are not included in the product price.
Important Safety Notices
Wall-mounted items (shelving, mirrors, artwork, lighting fixtures) must be properly secured using appropriate hardware for your specific wall type (drywall, concrete, brick, plaster, etc.). Improper installation may result in product damage, property damage, or personal injury.
Electrical products (lighting fixtures, powered accessories) should be installed by a licensed electrician in accordance with local building codes and regulations.
Heavy furniture items should be properly anchored to walls where applicable, especially in households with children, to prevent tipping hazards.
Glass and fragile items should be handled with care and kept away from high-traffic areas where breakage could cause injury.
Outdoor products should only be used in appropriate weather conditions as specified in product descriptions.
Guérip is not responsible for any damage, injury, or loss resulting from improper installation, assembly, use, or placement of products. Damage caused by improper installation is not covered under any warranty or return claim.
SECTION 8 - PRODUCT USE AND CARE
Guérip provides care instructions and maintenance recommendations for products where applicable. Customers are responsible for following these instructions to maintain product quality, appearance, and longevity.
Guérip shall not be liable for product damage, deterioration, or reduced lifespan resulting from:
- Failure to follow care instructions
- Exposure to unsuitable environmental conditions (excessive humidity, direct sunlight, extreme temperatures)
- Use of inappropriate cleaning products or methods
- Normal wear and tear
- Accidental damage, misuse, or abuse
- Modifications or alterations made to the product
- Use of products for purposes other than their intended use
- Damage caused by pets, children, or third parties
SECTION 9 - PRODUCT AVAILABILITY
All products are subject to availability. We reserve the right to discontinue any product at any time without prior notice.
In the event a product becomes unavailable after an order is placed:
- Guérip will notify the customer promptly
- A full refund will be issued for the unavailable item
- Guérip may offer an alternative product at its discretion, which the customer may accept or decline
SECTION 10 - DESIGN INSPIRATION AND SUGGESTIONS
Design ideas, styling suggestions, room layouts, and decorating tips provided on this website or through our social media channels are for inspirational purposes only.
Guérip does not provide professional interior design services through this website. Any design suggestions should not be considered professional advice, and customers are encouraged to consult with qualified interior designers or architects for comprehensive design projects.
Results depicted in styled photographs may not be achievable in all spaces due to differences in room dimensions, lighting conditions, existing décor, and other factors.
SECTION 11 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Guérip, its affiliates or licensors and are protected by U.S., Israeli, and foreign patent, copyright and other intellectual property laws.
This includes but is not limited to:
- Product photography and lifestyle imagery
- Written content and product descriptions
- Graphic designs and illustrations
- The Guérip name, logo, and brand identity
- Website design and layout
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of Guérip, Shopify or any third party. Unauthorized use of the Services may be a violation of intellectual property laws. All rights not expressly granted herein are reserved by Guérip.
Guérip's names, logos, product and service names, designs, and slogans are trademarks of Guérip or its affiliates or licensors. You must not use such trademarks without the prior written permission of Guérip. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.
No part of this website may be copied, reproduced, distributed, or used in any form without prior written permission from Guérip. Unauthorized use of any materials may violate copyright, trademark, and other applicable laws and could result in legal action.
SECTION 12 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.
SECTION 13 - THIRD-PARTY LINKS AND EXTERNAL WEBSITES
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.
Guérip does not endorse or assume responsibility for third-party content, products, or services.
SECTION 14 - RELATIONSHIP WITH SHOPIFY
Guérip is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Guérip. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Guérip, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Guérip.
SECTION 15 - PRIVACY AND DATA PROTECTION
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed [here], and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you.
Guérip is committed to protecting user privacy in accordance with GDPR regulations (EU), CCPA (California), and applicable privacy laws worldwide.
Personal information is collected only with user consent, for purposes such as order processing, improving service, personalization, and providing requested updates.
The company does not sell personal data to third parties. Data may be shared with service providers (payment processors, shipping carriers, marketing platforms) solely for the purpose of fulfilling orders and providing services.
While the website uses advanced security measures (SSL encryption, secure payment processing, and data protection protocols), Guérip cannot guarantee absolute protection from cyber threats or unauthorized access. Use of the site is therefore at the user's own risk.
Review our [Privacy Policy] for more details on how we, Shopify, and our partners use your personal information.
SECTION 16 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.
SECTION 17 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 18 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Guérip, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape; or (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.
SECTION 19 - USER RESPONSIBILITY
All use of this website, its content, and Guérip products is at the sole risk and responsibility of the user.
Users are responsible for:
- Ensuring products are suitable for their intended use and environment
- Verifying measurements, specifications, and compatibility before purchase
- Reviewing all product information carefully before completing a purchase
- Understanding and accepting our returns policy before ordering
- Arranging appropriate installation by qualified professionals where required
- Following all safety guidelines and care instructions
- Complying with local building codes and regulations
- Inspecting products upon delivery and reporting issues within 14 calendar days
Guérip, its employees, suppliers, distributors, and affiliates shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or misuse of its products or reliance upon any information presented on the site.
Decisions related to product purchases, home décor choices, and product use are entirely at the discretion of the individual user.
SECTION 20 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
SECTION 21 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY GUÉRIP, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.
WE DO NOT GUARANTEE THAT PRODUCTS WILL MATCH YOUR EXPECTATIONS, FIT YOUR SPACE, COORDINATE WITH YOUR EXISTING DÉCOR, OR APPEAR EXACTLY AS SHOWN IN PHOTOGRAPHS.
SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 22 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL GUÉRIP, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION:
- Lost profits, lost revenue, lost savings
- Loss of data
- Replacement costs
- Property damage beyond the product itself
- Personal injury resulting from improper use or installation
- Business interruption
- Goodwill or other intangible losses
- Any damages arising from products not fitting the intended space
- Any damages arising from color or appearance variations
- Any damages arising from inability to return products for reasons not covered by our returns policy
WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GUÉRIP'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THE USE OF THIS WEBSITE OR ITS PRODUCTS SHALL NOT EXCEED THE AMOUNT PAID BY THE USER FOR THE SPECIFIC PRODUCT IN QUESTION.
SECTION 23 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Guérip, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, suppliers, distributors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of:
- Your breach of these Terms of Service or the documents they incorporate by reference
- Your violation of any law or the rights of a third party
- Your access to and use of the Services
- Misuse or improper use of Guérip products
- Improper installation or assembly of products
- Damage, injury, or loss resulting from products you purchased
- Infringement of third-party rights
- Negligence or willful misconduct
- False or misleading information provided by you
- Chargebacks or payment disputes initiated by you in violation of this Policy
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.
SECTION 24 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The remaining provisions shall continue in full force and effect.
SECTION 25 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 26 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
SECTION 27 - GOVERNING LAW AND JURISDICTION
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Israel, without regard to its conflict of law provisions.
Any disputes, claims, or controversies arising from or relating to these Terms, the website, or Guérip products shall fall under the exclusive jurisdiction of the competent courts in Jerusalem, Israel.
Notwithstanding the above, Guérip reserves the right to seek injunctive relief in any jurisdiction to protect its intellectual property rights.
International users acknowledge that local laws may apply to their use of Guérip products and agree to comply with all applicable laws and regulations in their jurisdiction, including import regulations and product safety standards.
You and Guérip consent to venue and personal jurisdiction in such courts.
SECTION 28 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 29 - MODIFICATIONS TO THIS DISCLAIMER
Guérip reserves the right to modify, update, or revise this legal disclaimer and Terms of Service at any time without prior notice.
You can review the most current version of the Terms of Service at any time on this page.
Changes will become effective immediately upon posting to this website.
We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Users are encouraged to review this disclaimer periodically to stay informed of any changes.
SECTION 30 - CONTACT INFORMATION
For questions, concerns, or requests regarding this legal disclaimer or Terms of Service, please contact Guérip at:
Email: infoguerip@gmail.com
Address: Guérip, Jerusalem, IL
FINAL STATEMENT
Guérip operates with integrity, quality, and a commitment to providing beautiful home décor products.
Our mission is to help you create inspiring living spaces that reflect your personal style — while maintaining complete transparency in all our business practices.
We strongly encourage all customers to:
- Carefully review all product information before purchasing
- Verify measurements and specifications
- Understand our returns policy (returns accepted only for defects or shipping damage within 14 days)
- Contact our customer service team with any questions BEFORE placing an order
By making a purchase, you confirm that you have read, understood, and agree to these Terms of Service, including our returns policy.
Shop with confidence, design with passion — elevate your space with Guérip.
SUMMARY OF KEY POLICIES
| Policy | Details |
|---|---|
| Returns | ✅ Accepted within 14 days for manufacturing defects or shipping damage only, with proof of purchase and photos |
| Refunds | ✅ Available for approved defect/damage claims, pricing errors, or cancelled orders by Guérip |
| Exchanges | ❌ No direct exchanges (return if eligible, then place new order) |
| Store Credit | ✅ May be offered as resolution for approved returns |
| Defective Items | Report within 14 days with proof of purchase and photos |
| Governing Law | State of Israel |
| Jurisdiction | Courts in Jerusalem, Israel |
By using our Services or making a purchase, you agree to all terms outlined above.
Last Updated: January 7, 2025